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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Functional but clunky

Submitted Jun. 17, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
3
Primary Job Function: 
Executive Management, Strategic Planning, Governance
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Our association with 4000 members has been using Avectra for over 10 years, and we're now in the process of looking a new AMS. We find that netForum is functional, but not intuitive to use. Because of this, staff avoids using the database as much as possible. Also, although we are a few updates behind, but we find that report writing is very difficult for the average user.