Naylor Association Solutions Review

We bought this platform as we moved our membership activities in house (previously outsourced). We developed the entire interface with Timberlake support, and imported all membership information seamlessly. It is now working very well and we're glad we made the move. Some additional details: 1. The interface they use to create all the forms and templates is a little clunky. It isn't intuitive, but it is all definitely there somewhere. Building a new site from scratch, in the mold we wanted, took a lot of time and energy. Don't think this is a one day, or one week, project. 2. The event software didn't work for us. This was a secondary concern as we'd have liked to have integrated in the event software for our conference, but that wasn't to be. We bought it for the base AMS, and that works very well. 3. By far the best part of the experience was their customer support. In many instances, I've felt like the sales people bring you in, but then the project people are very different...more interested in revenue generation and decreasing their own workload....but that was NOT the case here. Allison Paliska is terrific. I don't know the other support folks, but Allison was our lead and she was there for every question, answering every issue, and happy about it. Five stars for customer service.