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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 36 months old, and aren't counted towards the average five star ratings or percent recommended.

good product for those with the correct staff

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Version: 
2017
Membership Size: 
501-1000
Industry Type: 
Healthcare
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
4-7 years

we feel that this is a good product but when changes are needed you either need someone on staff that understands how to make joins, create objects etc or you will need to engage services with abila and pay.