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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Good Product, Wonderful Customer Service

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
1
Customization
1
Membership Size: 
101-500
Industry Type: 
Other
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
When working, MemberNation is really great. Our launch went fine, staff are very knowledgeable and stayed on-site during our Go Live week - very must appreciated! We were, unfortunately, promised that our customization would not be an issue for the product, and that has not panned out to be the case. We're not leaving anytime soon though!