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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Good System for Complex Organization

Submitted Jul. 12, 2018
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
5
Membership Size: 
501-1000
Industry Type: 
Transportation / Logistics
Organization Type: 
Trade Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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Overall, our experience with Protech has been positive. We switched from Impact due to over customizations that would cause upgrades to crash the system. Protech is a robust system. The only negative is that it can be quite expensive in terms of customer service and upgrades (Microsoft is still trying to get to the cloud).