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Great AMS for Diverse Needs of Nonprofit Staff

Submitted Apr. 6, 2019
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
3
Version: 
Membership Size: 
100,000+
Industry Type: 
Other
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Other
Number of Years Using the AMS: 
1-3 years
Incentivized
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Our medium sized, membership-based non-profit transitioned to Fonteva ~18 months ago. While we should have handled some things differently with the implementation, Fonteva is a great product. Although we are 18 months live, we are now getting a full understanding of all of the capabilities and ease of use Fonteva Membership has to offer. 

Although I am a PM and end-user, I have been able to take on more administrator tasks to take advantage of all things Fonteva has to offer. 

The customer service and training provided by Fonteva is exceptional. All staff in the building are extremely welcoming and collaborative.