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Great Product and Amazing Team

Submitted Jul. 9, 2020
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
2017
Membership Size: 
100,000+
Industry Type: 
Finance / Insurance
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Other
Number of Years Using the AMS: 
1-3 years
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I am a project manager for our Association's membership dues process and we have been using netFORUM for over 2 and a half years going into our 3rd cycle. The system has been great to work with and each year it gets better. We just renewed for our 3rd cycle as mentioned and had a less than 1% error rate. Our support team has been amazing to work with by completing customization on customization to fit our complex business. Great team and system!