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Happy Altai Systems/Dynamics 365 Customer

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
5
Version: 
Membership Size: 
101-500
Industry Type: 
Healthcare
Organization Type: 
Trade Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years

Our organization just went live with the Altai System/Dynamics 365 a few months ago. From the contract negotiation through implemention to post-go-live support, we had a very pleasant experience. Every Altai staff we have worked with was extremely professional and helpful! They are very responsive for all the questions we have. 

Dynamics 365 is a great system and can do anything you can imagine. but it is also very complex and different from the traditional AMS in many aspects. It can be overwhelming at the beginning. My recommendation to the new customers is: starting with simple and basic functions and taking some time to familiar with the Dynamics 365 before the implementation starts so you have some basic ideas how the system would work. The system is so easy to customize, you can always add new features later. Altai keeps improving their Altai layer. New features are consistantly added to their standard release. 

Yes, I would recommend Altai Systems/Dynamics 365 for anyone who is looking for a new AMS or CRM. 

AMS Response

Thanks so much for this review!.  Also let us know if there is anything we can do to do better.