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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 36 months old, and aren't counted towards the average five star ratings or percent recommended.

Honest Review

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
2
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
MemberSuite's staff is top notch and responds to questions and issues in a very timely manner. We are never left hanging without an answer. Once you have spent some time in the system, it is manageable, but I did not find it to be user friendly in the beginning (especially running searches or reports). The system is customizable, but that customization comes at a high price, higher than we are willing to pay. The system has been great for convention and event registrations as well as for individual memberships.