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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

I4A not for us

Submitted Jun. 8, 2018
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
2
Membership Size: 
25,001-50,000
Industry Type: 
Government
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
Less than 1 year
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We have been wanting to move to an AMS for a few years now from what we currently use in Access database. We never got to the point where we used I4A totally. We were importing data and when we got to the point to customize the fields and forms and export the data in forms became too difficult. Their selection of authorized web designers are limited, although they do give you a project manager during the process. But the on-on-one training is watching videos and the project manager is really there to answer questions from the videos. They have unlimited records and if you don't have a lot of customization, it may be worth to try them. Another good advantage was the contract was a month-to-month deal and we were able to get a total refund.