The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Impak by ISSI

Submitted Apr. 23, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
4
Primary Job Function: 
Technology
Number of Years Using the AMS: 
4-7 years
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Most problematic is the non-existent upgrade path. ImPAK still uses complex integration with web pages (in our case asp). Recently, ISSI has merged with Impexium which promises to deliver more relevant, cloud based services