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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Impexium Still Great After Two Years

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Membership Size: 
1,001-5,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years

Impexium’s implementation was smooth and their team was knowledgeable. We found our project management team (project manager, trainer, executive sponsor, business analyst) to be approachable, proactive and used best practices to manage our project. Since our go-live, the account management team and support has repeatedly recommended how to best leverage the platform to efficiently and effectively achieve our goals.

Integration with other vendors is critical to our association’s business and the overall member experience—during our implementation, Impexium’s modern, open APIs allowed us to quickly (and successfully) integrate with these partners to ensure we had business continuity from day 1 of our “go-live.”

Because of Impexium’s SaaS-based model, we don’t have to worry about lengthy, expensive or disruptive upgrades. Unlike our previous platform, our data and/or the integrations to other solutions are not affected or broken by the upgrade. There are never any data problems or issues with data–we trust that the data we entered is the data we are exporting. 

It has been over 2 years since our go-live and we are still 100% happy with our choice to move forward with Impexium + the overall value the platform delivers to our staff and members.