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Integra Planner Software Review

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
4
Membership Size: 
101-500
Industry Type: 
Other
Organization Type: 
Trade Membership
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
8-11 years

My mid-size association has been using the Integra Planner software for about 10 years.  It does an incredible job of managing our major event but have some clumsy user interface issues.  The company does a great job of responding to requests for customizations of the software but it is written from a programmer's perspective rather than a user perspective.