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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Just not sure

Submitted Feb. 25, 2015
Customer Service
0
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
1
Number of Years Using the AMS: 
1-3 years
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There are many great features of the Timberlake product and price point makes it affordable. But....our implementation process has been a nightmare. Way too much promise and too little delivery. Customization delivery is slow, very slow. So if you plan to purchase don't believe a six month implementation period is reasonable unless you plan to use it right out of the box.