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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Just Okay

Submitted Jul. 19, 2016
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
3
Customization
3
Membership Size: 
101-500
Industry Type: 
Healthcare
Organization Type: 
Trade Membership
Primary Job Function: 
Finance
Number of Years Using the AMS: 
1-3 years
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It just serves its purpose. It seems that for processes that I think are standard to an association it can't be done or requires customization. Developing queries is not intuitive and requires an advanced degree. The ability to integrate with our accounting system (Dynamics GP) is awesome. To be completely honest, I am not sure some of our issues relate to the manner in which it was setup years before I started.