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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Lots of potential to customize

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
5
Primary Job Function: 
Marketing
Number of Years Using the AMS: 
1-3 years
This system "out of the box" lacks some of the basic functionality you might expect, but the potential to customize and build it out is almost limitless. The system is built on SalesForce and there are thousands of SalesForce apps that you can install to add functionality.