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Lots of undeliverables

Submitted Feb. 9, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
1
Customization
1
Primary Job Function: 
Communications, Public Relations, Publications
Number of Years Using the AMS: 
Less than 1 year
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We have had a lot of problems with the undeliverables through the system. Tons of bounces and undeliverables, but when same list was sent to through Constant Contact, we didn't have the same issues.