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Submitted Sep. 5, 2019
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
6.0
Membership Size: 
100,000+
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
4-7 years
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We have been on Aptify since beginning of 2012.  We have over 1000 users at about 165 different locations using Aptify.  Aptify Managed Services hosts the system for us in the Aptify Cloud.

I have found support to be very helpful.  We fully use Aptify consulting as well as an in-house staff to constantly customize/configure Aptify with new features and functions.  Our users have gotten great value from using Aptify and many are highly skilled at using it.  We have intrigrated Aptify with several 3rd party systems.

Overall, our experience has been terrific.