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Makes Membership Management Easy and Effective

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
4
Version: 
Fonteva Platform 15.1
Membership Size: 
N/A
Industry Type: 
Technology
Organization Type: 
Individual Membership
Primary Job Function: 
Marketing
Number of Years Using the AMS: 
1-3 years

I have been using Fonteva for Associations for about 3 years now, and it’s been a game-changer for how we manage memberships across multiple associations. What I like most is how it helps us track member engagement through detailed reports and makes it easy for members to subscribe, renew, and connect with others using the member portals. The platform has given us the tools to be more efficient and offer more value to both our staff and members. If I had to point out an area for improvement, I’d say there’s a bit of a learning curve at first, especially for those who aren’t familiar with Salesforce. That said, the training resources and support from Fonteva have been great, so we were able to get up to speed pretty quickly.