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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Marketing Director avoids using AMS at all costs

Submitted Oct. 15, 2014
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
4
Customization
1
Primary Job Function: 
Marketing
Number of Years Using the AMS: 
1-3 years
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While the platform is extremely robust, getting to the data in an intuitive manner is laughable. Some problems can be blamed on our internal structures, but even those in the office that are fully trained in the AMS still struggle to build the reports/events/registrations they need. ...and forget about trying to get a usable web interface presented to members and the public.