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MatrixMaxx - ideal solution for a small association

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
Membership Size: 
100 or fewer
Industry Type: 
Healthcare
Organization Type: 
Trade Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
4-7 years

As the president of a small association, my staff wears many hats and we rely heavily on vendors to support and supplement our efforts.  We have been long time clients of The Matrix Group, utilize MatrixMaxx for our AMS needs, and also worked with Matrix and their BeSpeake platform to host a successful virtual annual meeting this year.  Before implementing MatrixMaxx, we relied primarily on email distribution lists and Excel spreadsheets to manage membership distribution lists and contacts.  Our lists were frequently out of date, and limitations on the number of individuals we could email at one time resulted in us sending duplicative emails to member representatives.  MatrixMaxx was just what we needed to manage member communications.  We are also able to seamlessly use it for registration for our annual meeting.  We may be small, but Matrix never makes us feel that way!  Highly recommend their services.