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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Maybe one day

Submitted Feb. 25, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
2
Primary Job Function: 
Marketing
Number of Years Using the AMS: 
Less than 1 year
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MemberSuite may be a solid program in 3-5 years when they work out the "bugs" that are piled up and are able to provide a reliable user experience. We experience constant issues with speed, error messages that come and go and a lack of support materials to help you get set up. We are consistently told issues are "known bugs" but no one seems to know when or even if the bugs are going to be worked out.