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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Membee not my frendee

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
3
Membership Size: 
501-1000
Industry Type: 
Construction
Organization Type: 
Trade Membership
Primary Job Function: 
Finance
Number of Years Using the AMS: 
Less than 1 year
My role is controller and I am new to my position. We use Membee as our AMS. I have worked at other membership associations and have used a number of AMS programs. My organization has developed a number of "work-arounds" to get what we need. Membee doesn't integrated with any accounting packages such as QuickBooks or GreatPlains. Members can go to our website which is linked to Membee and pay for events. The invoice is created and paid off in Membee (which is good). However, the credit card charge is sent to me by Authorize.net and has to be manually process to get the information into our accounting system (which is bad). This process requires a lot of time and manual keying. Reporting can be difficult. Since getting a quick and easy membership report is difficult, we key our membership information manually into a excel file. When members come on or drop off we update the excel file manually (which is bad). Membee does a good job with event registrations, event invoicing and event reporting. Members can sign up and pay for events through our website and they can pay with a credit card immediately or they can asked to be billed. We conduct a lot of paid events during the year so Membee plays a critical role in our daily activity. As such, it needs to be able to provide more automated acccouting processes. When talking with Membee tell me they are able to do all the accounting procedures within Membee which should eliminate the need to use a third party accounting software package. My company has used a separate accounting package from day 1. I don't know enough about Membee's accounting tools to determine if we could eliminate our accounting software.