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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

MemberPoint

Submitted Feb. 25, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
4
Customization
3
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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MemberPoint is part of ProTech. They are discontinuing our service and we most likely will not renew. The AMS has limited fields that are can be customized, it is not very user-friendly, and tech support is limited. It gets the job done, just not seamlessly.