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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Membership and Marketing Coordinator

Submitted Jan. 30, 2018
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Membership Size: 
1,001-5,000
Industry Type: 
Other
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Other
Number of Years Using the AMS: 
4-7 years
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I have been very satisfied with the upgrade to the new Memberclicks platform, but there are a few areas I would still like to see improved. We do utilize the blue question mark to submit ideas whenever we run into an issue or see an area where the platform can be improved. I will also boast on the MC technicians...Many of our ideas have been implemented! It is very nice to know that they take into consideration how their product works for us as a single organization and they will make a change that maybe someone else is struggling with, but has not suggested.