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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Membership Coordinator

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Membership Size: 
100 or fewer
Industry Type: 
Healthcare
Organization Type: 
Trade Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
We have had a hard time with our data in the past and have bounced around between several different platforms before coming back to Timberlake. We have had trouble with their service in the past but the new updated platform is excellent. The process of updating and integrating all our data was smooth, interactive and their representatives could not have been nicer and more accessible, always there to answer the smallest questions. It was a pleasure working so closely with them and I look forward to continuing the partnership going forward.