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MemberSuite serves our AMS needs

Submitted Feb. 12, 2020
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
5
Version: 
Membership Size: 
5,001-10,000
Industry Type: 
Education
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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The versatility and robustness of this AMS is a huge benefit. Many different types of modules reside in a central repository for you to access allowing you to select which ones are needed for your business. This also allows you to pull in fields from across different modules into the same search/report. However, due to the system's robustness and customizability, it can be time consuming to learn how to use for sytem admins (especially for those with little previous AMS/CRM experience).