Follow 

Contact

Share

MemberSuite - Two Years In

Customer Service
5
Ease of Use
5
Reliability
5
Customization
5
Version: 
Membership Size: 
101-500
Industry Type: 
Education
Organization Type: 
Hybrid, Mostly Trade
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years

It is intuitive to use. There are links and instructions all over the software to help you navigate and get the informaiton you need. Additonally, any information your organization puts in the AMS can be pulled out in reports. They recently added dashboards for membership, finances, events and a member heat map. 

Since using the billing process through MemberSuite, invoicing takes much less time for staff to process and our members are paying their dues more quickly since they can download an invoice from an email and pay online. We have also found the e-marketing included with MemberSuite so easy to use, we are canceling the contract we have with another e-marketing platform and sending all our emails through MemberSuite.