Follow 

Contact

Share

netFORUM Enterprise - Overall Great System

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
4
Customization
5
Version: 
2017
Membership Size: 
100,000+
Industry Type: 
Finance / Insurance
Organization Type: 
Individual Membership
Primary Job Function: 
Finance
Number of Years Using the AMS: 
1-3 years

My company has been using netFORUM Enterprise for the last few years. Overall, we have enjoyed using this system and have been pleased with the ability to customize and tailor nF to meet our organization's needs. Customer service has been wonderful - very pleasant to work with and quick to respond. Sometimes there have been some minor fuctionality issues, but that likely is because this system is designed for organizations with a smaller membership base than ours, and we made a lot aforementioned customizations to the system to get it to function as we desire. The reporting capabilities are helpful to be able to drill down and see transactional or demographic trends with our members. I would recommend nF Enterprise to any medium-size membership organizations and hope you enjoy the system as much as we have.

AMS Response

Thank you for your review. We're so happy to hear that you're pleased with our customer service - it's something that we pride ourselves on and our customers consistently report that customer service is one of the best benefits of partnering with our NetForum Enterprise team of experts.