The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

NetForum Pro

Submitted Oct. 28, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
1
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
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NetForum Pro is an acceptable product, but be aware that it is an out of the box solution. Not much in the way of modification and integrating it with websites, outside vendors can be complicated and expensive. I am saying I would not recommend this based on the lack of flexibility and the upgrade path is uncertain (in my opinion). The customer service is like most--good when you get a knowledgeable person. Support is good as well--when you get the right person. I have been mostly pleased.