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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Nice for Small Assn looking for an All-in-One

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
5
Customization
4
Primary Job Function: 
Communications, Public Relations, Publications
First, I want to note that my assn uses an older version of NOAH, not the current version on the market webNoah. Our version is no longer in circulation and, therefore, I will only speak to our work with them and not the product itself. JL Systems is a small family-owned company that has been in the association membership database space for decades. To a person, the JL team is responsive and genuinely interested in supporting clients. In our implementation which dates back to the early 90's (or late 80's), we were able to work with JL to develop a database that supports exactly our needs, from fields and reports. The database never failed us in 20+ years! I heard that the webNoah offers many improvements over the old desktop and online mirror situation that we have. I recommend that an association consider NOAH if they are looking for a lower cost all-in-one system with some but not many bells and whistles.