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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

No Technical Support

Submitted Sep. 12, 2015
Customer Service
0
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
0
Reliability
0
Customization
3
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
4-7 years
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We signed up with Daxko Connect 4 years ago and there are quite a few things that we were initially promised such as the ability to have an on line directory, but we found out later that we were not able to have this feature. Emails and calls to technical support went unanswered. I did like the relationship module with Daxko. I received notification from Daxko that they are discontinuing Connect in 2016. I am now pursuing another AMS system that can support parent/child organization and employee relationships.