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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Nonprofit Unicorn Reviews MemberNation

Submitted Oct. 26, 2016
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Membership Size: 
1,001-5,000
Industry Type: 
Charity
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
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We're a nonprofit state association whose members are other nonprofits. We've struggled in past years with tech and really wanted to DELIGHT our members with an amazing user experience. MemberNation does just that! We're very happy with the outcome! The only issue we had was during implementation. This was a huge investment for us and we sometimes felt that Fonteva didn't get that, for example, they tried to charge us $$ to bring our new account rep up to speed on where we were in our implementation. That just didn't seem right! Overall, we're happy with the service and with the product and committed for the long haul!