Follow 

Share

The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Poorly designed and buggy back-end interface

Submitted Jul. 2, 2015
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
1
Customization
3
Number of Years Using the AMS: 
4-7 years
Thank Reviewer (0)  
Report Review  
We've used i4a for a number of years. While the product generally works, i4a seems to offload too much onto its users. The administrative back-end of the system is poorly designed with no real sense of workflow even for areas where workflows should be pretty easy to define (e.g., new member application processing). New releases tend to be buggy. Some of the bugs are big and obvious. This has made us question whether i4a has a sufficiently rigorous pre-release testing process in place.