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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Protech CRM - Fully Featured, But Difficult to Train On

Submitted Dec. 4, 2013
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
2
Primary Job Function: 
Professional Development, Credentialing, Knowledge Management
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Protech CRM4Members is a powerful AMS, but we often find that our staff members don't know how to use it to its full capacity. Because the system is proprietary, training and modifications are especially expensive.