The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Review of Netforum Pro

Submitted Apr. 3, 2018
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
1
Membership Size: 
101-500
Industry Type: 
Business Services
Organization Type: 
Trade Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
1-3 years
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When I came on board the former director had purchased this system without staff input. There was a lot of distrust from staff as to whether or not the data migration (that had to be done by an outside company) was correct. 

I have forced staff to use the system and it's not as bad as they thought. There are limitations as with any AMS and none that are insurmountable. 

The meeting registration/event platform is terrible and my members stop using it mid-stream. I think it's because the system was truly designed for individuals, but our members are organizations and it's just not seemless. The meeting registration is clunky and even Abilia uses another company for their own event registration. That's crazy in my book.