Follow 

Share

The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Salesforce

Submitted Jun. 29, 2016
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
4
Customization
2
Membership Size: 
101-500
Industry Type: 
Education
Organization Type: 
Trade Membership
Number of Years Using the AMS: 
Less than 1 year
Thank Reviewer (0)  
Report Review  
We are a smallish trade association and implemented Salesforce probably 4-5 years ago. The previous ED chose the system after looking at a few others. My feeling is that we do not use the system to its fullest and the reason is that it is just not user friendly. We do have it integrated fully with our website and listserv, which results in my having to 'touch' three different systems to get a member on board or to make changes. We're looking to change to another platform that integrates the website more cleanly