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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Salesforce

Submitted Jul. 18, 2016
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
3
Membership Size: 
101-500
Industry Type: 
Other
Organization Type: 
Trade Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
Less than 1 year
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We are a 2 person operation and are managing our membership in Excel spreadsheets. Whenever there is a change, I need to updates 5+ files. My idea was to combine everything into Salesforce. Having said that, its like putting a NASA engine in a Pinto (for those of you that are old enough to remember what a Pinto is). Yes, it's an engine and a car needs an engine.. but it doesn't need that complex of an engine. I am pushing through with it - and I think it could be great... but I am not there yet.