Cobalt Review

We've been partnering with Cobalt for nearly a decade, and their support has been instrumental in transforming our approach to association management. When we initially sought a new AMS, our goal was to move away from a disjointed system to one that fully integrated our public-facing website with our member portal, streamlined our data processes, and supported our growing community of cardiothoracic surgery professionals worldwide. 

Cobalt guided us through this transition and over time, moved us from their hosted datacenter to the Microsoft cloud, which has been a game-changer for our organization. Not only has it reduced our ongoing security costs, but it also provides us with access to Microsoft’s continuous updates and R&D capabilities, offering us more opportunities for seamless integrations and system enhancements. 

From migrating our existing data to building a cohesive member experience that now includes single sign-on across multiple systems, authenticated webform submissions, and auto renewals for memberships and/or subscriptions, Cobalt has exceeded our expectations. Their deep understanding of our needs and their ability to deliver a robust, scalable solution has made them a true partner in our journey to better serve our members. 

What’s even more fantastic is Cobalt’s support. We don’t need to explain our entire business and software solution every time we open a ticket. Cobalt will ask questions to make sure they provide the right solution for what we are asking for, instead of just pushing any solution on us. This is rare in the industry. 

We’re excited to continue growing with Cobalt by our side as we look to the future of our organization and the evolving needs of our global community.