Software solution - moving up
I have been working with Timberlake for about 2 years now. I have been pleased with the system and surprised by the ease of use. Since Naylor has taken over the management they have put some great systems in place to ensure deadlines get met and support has increase tremendously. I made a request for volume discount change and in about 3 weeks a "wish list item" became part of their event module.
Pro's
- Website editing is amazingly easy. We are able to have all levels of employees update the website and keep information relevant.
- Membership sign up is easy and the membership management portal for members is easy to use. We have had many clients comment how easy it is to navigate.
- Events Module - when we first began the event module did have some challenges but with the roll out of the new events module it has incorporated everything missing from the first module. This was a great resource and had some additional added features that were helpful in making our 500 person registration process a success!
Cons
-Invoicing for an event works great but if you adjust the registration amount with a promo code you have to go adjust the invoice. It is a very easy step just wish this would have been shared during the training process. I have made the recommendation and am hopeful that they will work to make this more user friendly.
