Some Basics Missing
Submitted Dec. 17, 2015
If Timberlake worked properly, it would be a pretty darned good value! CMS The CMS is easy to use, but often the page you are working on just goes blank and you lose it completely. You can at least go to the most previous versions, but you can't publish it...you have to copy and paste it into the most current/blank page. And often you get error messages when editing a page, so you have to change the page name. You also cannot create a page or version of a page and publish it at a future date. Career Manager Timberlake's job board has no reporting capabilities. The "statistics" report is a list of every job ever posted, but no way to pull by criteria or at minimum, sort the fields/columns. And you cannot see the individual who posted - the financial info/who paid for the posting is on and individuals record. Merge/Purge There is no merge purge process to purge and/or purge duplicate records. There is a du-plicate record check when and individual is joining, but not when non-members are creating a profile, for posting jobs, for example. Membership I have not worked in the membership module a lot, but find it odd that not everyone expires on either the first or last of the month for statistical/reporting and communication purposes. But the set up of membership types is quite easy/intuitive to do. Misc Notes are just a text box - not even what user created the note and a date when it was created. Bad email address field would be nice. Automatic emails just don't work (we use an outside system), so we lose efficiency in this area. Would be nice to see email/contact history on individual's record. The report builder could be improved quite a bit. Customer service people are great!
