Strategically Sound App
Submitted Feb. 12, 2016
As a Salesforce.com implementation partner I'm often asked to review and recommend apps and often then asked to implement that recommendation. MemberNation's presentation of itself as being able to fulfill XYZ is true, but for someone like me what matters is what is "under the hood." Only after a week long training can I truly appreciate the data architecture running MemberNation. It's complex but it needs to be given all the variables an association requires when it comes to managing memberships, events, pricing, communications with and among members, etc. Like any other strategically sound app, however, you will need someone on staff to manage the system post launch. This person need not be a Certified Salesforce.com Admin (although it helps). This person would, however, needs to understand and appreciate WHY the system is built the way it is and know how to work within its set structure. My in person training also allowed me to meet Fonteva staff responsible for certain functionality/apps within MN. I was thoroughly impressed both with the thoughtful and exited approach they take to advancing MN functionality and how brilliant these folks were of business processes (real day issues we face) and Salesforce.