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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Super affordable, but can't keep up with us

Submitted Aug. 24, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
3
Customization
1
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
4-7 years
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We got with I4A in 2009 I believe. Not sure what others are paying, but we are still in under our original deal of $2000/yr + $95/mo hosting. Our staff has had a large number of challenges with I4A but far and away most serious is the event registration. If you are considering them today, I really encourage you to put them through the paces carefully and strenuously regarding this aspect. We have an organization-based membership model and it has always seemed to me like I4A is built for an individual-based membership. It can handle organization-based, but it struggles.