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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 36 months old, and aren't counted towards the average five star ratings or percent recommended.

Timberlake AMS

Customer Service
1
Ease of Use
2
Reliability
2
Customization
1
Membership Size: 
1,001-5,000
Industry Type: 
Other
Organization Type: 
Trade Membership
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
1-3 years
Our organization implemented Timberlake in March of 2013. It has been a nightmare. The customer service is spotty and several of our main issues have never been resolved. It hasn't worked for our members or our association staff. At times, data that has been painstakingly entered has disappeared without explanation---causing our staff to have to re-enter several times. With only 5 people on staff, this is a tremendous inconvenience. We are looking into other AMS options.