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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Timberlake exceeds our expectations

Submitted Mar. 28, 2016
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
5
Membership Size: 
1,001-5,000
Organization Type: 
Individual Membership
Primary Job Function: 
Convention, Exposition, Meeting Planning
Number of Years Using the AMS: 
Less than 1 year
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After more than a year of looking for a new AMS for our organization, Timberlake has come to our rescue! We are still in the implementation phase, but from the beginning of the process through our current stage of development, Timberlake has exceeded our expectations. Our project manager, Cara, has been outstanding! If she does not have an immediate answer for us, she goes out of her way to find a solution. The support offered by Timberlake through this transition has been excellent. I am especially appreciative of both the live webinars and recordings. We are looking forward to launching our new website and AMS for our members soon!