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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Timberlake Tough-y

Submitted Jan. 30, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
0
Reliability
3
Customization
4
Primary Job Function: 
Operations, Administration
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Much easier to work with than Avectra for our small staff and nice to have integrated event registration, online store, and website with the database. However, our system has 'unexpected error' bugs occur randomly, but on a regular basis but without pointing to a particular problem. Problem resolution also fluctuates from same day to several days, sometimes needing a follow-up prompt and sometimes not.