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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 36 months old, and aren't counted towards the average five star ratings or percent recommended.

Unnecessarily Complicated

Customer Service
1
Ease of Use
3
Reliability
1
Customization
1
Membership Size: 
101-500
Industry Type: 
Healthcare
Organization Type: 
Trade Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years
It is harder to use NetFORUM Pro than it is easy. While I love to use it for CRM, it is not an effective communication and event management tool. Some aspects are user-friendly, but most of the system requires a lot of steps. Their customer service is okay on response time but none of our issues have ever been resolved. It is a very limited, out-dated software.