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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Untitled Review

Submitted Jun. 18, 2014
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
2
Primary Job Function: 
Executive Management, Strategic Planning, Governance
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MemberPoint has been a great Membership Software for the price however it does not incorporate conference proposal software and that is an impoprtant function for us. We also would like more tracking of member engagement. The implementation was fantastic and customer service has been excellent. The program makes it very easy to take pament for any member dues, services or products and the interface with ProPal is fantastic. We have never had a problem with international payments or members accessing the Sharepoint page. We like the ability to have our publications available for download as well as in print. Members can change their own informtion but the system does not alert us that the changes have been made. We have only been down twice in 2 1/2 years and our member only information was secure even when we had an issue with malware on our website. Security has been great and the accounting portion of the program is very good but does not integrate eith QuickBooks.