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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Very Customizable (can be a plus and a minus)

Submitted Feb. 25, 2014
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
4
Primary Job Function: 
Technology
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netFORUM Enterprise is a very powerful and customizable AMS. However, with that ability to customize comes the difficult job of balancing those customizations with the new features that are released as part of each upgrade. Without a dedicated effort it's all too easy to have the system stagnate as outdated customizations are maintained through the upgrade path. So while I'm confident that netFORUM Enterprise is capable of meeting almost any association's needs for an AMS, without the budget or internal staff to take advantage of the customization options and keep the tool up to date and running smoothly, there are probably better, less customizable options available.