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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Very Flexible System, Great Customer Service

Submitted Jul. 17, 2017
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
5
Membership Size: 
1,001-5,000
Industry Type: 
Safety / Security
Organization Type: 
Trade Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
1-3 years
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My organization uses ClearVantage organization inventory functionality to collect and track member equipment data for certification and dues calculation purposes. This includes tracking audit due dates and completion for hundreds of member companies. We have really enjoyed the flexibility of this system, and the experience we've had with the company support staff. Furthermore, this is our second year using the system and it has helped us streamline our internal processes and centralize membership data for the staff. The biggest challenge with this system is that it intimidated some of the staff during training. It looks complicated at first, but they relaxed eventually after they started using it because the system is intuitive.